HELP! Yes, the site can be a little daunting at first, it’s the price paid for a sophisticated and full featured site, lots to learn! Luckily there’s plenty of help on offer.

I’ve logged in… am I still on the right site? Yes! The site has two parts, the public site you see before you log in and an administrative interface called ‘site admin’ or ‘members area’. You can freely switch between the two using the title link or button in the admin and main site views respectively.

The administrative area is designed for the management of your personal data, namely your profile and events which you are running. It is also where you can write posts to go on to the discussion forum. The main site is where you book on events which other people are running, view other members and read discussion topics and comment on them.

Think you’ve found a bug or have a question/issue not covered here? Please just drop Mark, our webmaster an email ) and you’ll be sure to get a prompt response. Please Note: The GLUG website, despite its complexity, is in fact maintained single handedly, for free, by a single webmaster who dedicates many hours to maintaining and developing the site. Please be concious of this when making contact.

Frequently Asked Questions & Common Issues

1. Help! I can’t remember my login details!

   As long as you still have access to your email inbox, you can reset your password by using your username and the link in the automated email sent to your email address. The reset link can be found on the login page or here: Password Reset.

2. How do I change my registered email address? 

   Log in to the website, and click the “Profile” link in the members area. Type in your new email address, and then click the “Update Profile” button.

3. How do I stop my name from appearing on posts and comments I make? 

   By default, the website will display your username on your posts and comments. If you want to change it, go to your profile page, and change the “display publicly as” drop-down list. If the options listed aren’t quite what you wanted, change the “Nickname” entry to something else. Now save the change and you should be able to select your new nickname from the “display publicly as” drop-down list. Don’t forget to Save again after you’ve changed the list item.

4. How do I control which emails from GLUG I receive? 

   By default, all members are emailed every time a new post is published on the website. However, you can choose only to receive emails for the categories of posts you’re interested in. Go to your profile page (as described above), and at the bottom of the page you’ll find a section titled “Subscriptions”. Untick the categories you’re not interested in. N.B. You can’t unsubscribe from the “Club Announcements” category.

5. I’m interested in one of the Events on the Events Page – how do I find out more?

   If you’re a club member, log into the website, and then return to the Events Page. Full booking capability will then be available to you – use the green ‘Play’ button to view booking options for a particular event.

6. Can anyone write a post for the website?

   We encourage all club members to use the site to inform others about dive-, or GBLT-related events. For more details on Writing Posts, click on the Menu link above.

7. I left a comment on a post – Why doesn’t it show up on the website?

   We use a sophisticated Spam-checking program to check all comments before they appear on the website. If the Spam checker isn’t sure that your comment is genuine, it will pass it to the webmaster for moderation – so it may take a day or so before your comment appears. GLUG members should log in before posting comments – the Spam Checker looks much more favourably on comments from logged-in users.

8. Do I have to fill in my personal details (address, phone number, etc.) ?

   No, but it does make our life easier if we need to contact you. Those details are only accessible to GLUG committee members, so you’re not giving your details to the whole world, however, we realise that members may have concerns about web security, and will choose not to provide these details. We would ask, however, that you fill in your Dive Qualification,your next of Kin, and your numbers of Warm and Coldwater dives, since this helps us to plan Dive trips.

9. Can I upload photos to the Gallery?

   Yes! We’re always happy to have more photos of Dive trips or GLUG Social events! For detailed instructions, click on the “Gallery Help” link above.