Help
In this section, you’ll find various topics about how to use the GLUG website. Most common questions are answered in the FAQ below, but check the other items in the menu bar above if you’re after something specific.
Frequently Asked Questions
- Help! I can’t remember my login details!
If you can’t remember your username, then please request a reminder from
If you know your username, then you can request a password reset by clicking on the “Lost your password?” link here or on the login page. - How do I change my registered email address? Log in to the website, and click the “Profile” link in the members area. Type in your new email address, and then click the “Update Profile” button.
- How do I stop my name from appearing on posts and comments I make? By default, the website will display your username on your posts and comments. If you want to change it, go to your profile page, and change the “display publicly as” drop-down list. If the options listed aren’t quite what you wanted, change the “Nickname” entry to something else. Now save the change and you should be able to select your new nickname from the “display publicly as” drop-down list. Don’t forget to Save again after you’ve changed the list item.
- How do I control which emails from GLUG I receive? By default, all members are emailed every time a new post is published on the website. However, you can choose only to receive emails for the categories of posts you’re interested in. Go to your profile page (as described above), and at the bottom of the page you’ll find a section titled “Subscriptions”. Untick the categories you’re not interested in. N.B. You can’t unsubscribe from the “Club Announcements” category.
- I’m interested in one of the Events on the Events Page – how do I find out more? If you’re a club member, log into the website, and then return to the Events Page – you should now see Contact Information for each event. You can also register your interest for an Event by clicking on the tick in the right hand column – this doesn’t commit you to attending, but it lets other members know who else is Interested – if you hover the mouse over the smiley faces, you’ll see peoples’ names pop up.If you’re not a club member, then please send us an email using the Contact Form, and we’ll get back to you.
- Can anyone write a post for the website? We encourage all club members to use the site to inform others about dive-, or GBLT-related events. For more details on Writing Posts, click on the Menu link above.
- I left a comment on a post – Why doesn’t it show up on the website? We use a sophisticated Spam-checking program to check all comments before they appear on the website. If the Spam checker isn’t sure that your comment is genuine, it will pass it to the webmaster for moderation – so it may take a day or so before your comment appears. GLUG members should log in before posting comments – the Spam Checker looks much more favourably on comments from logged-in users.
- Do I have to fill in my personal details (address, phone number, etc.) ? No, but it does make our life easier if we need to contact you. Those details are only accessible to GLUG committee members, so you’re not giving your details to the whole world, however, we realise that members may have concerns about web security, and will choose not to provide these details. We would ask, however, that you fill in your Dive Qualification,your next of Kin, and your numbers of Warm and Coldwater dives, since this helps us to plan Dive trips.
- Can I upload photos to the Gallery? Yes! We’re always happy to have more photos of Dive trips or GLUG Social events! For detailed instructions, click on the “Gallery Help” link above.
