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GLUG Survey results and actions


We had 30 responses to the May 2016 GLUG survey which is brilliant given the size of the club. It shows a real commitment from the membership to keep GLUG active.  As members of the committee we wanted to get your views to help us understand how you feel about the club and how we could improve it.
Below is a summary of the survey responses and the action we will take as a result of those responses.

GLUG is a club run purely by volunteers, the input and support of club members is crucial to GLUG's continuing success.  We really welcome anybody joining in and helping out, coming up with ideas or organising a dive or activity. Just email the committee at committee@glug.co.uk and we'll get back to you.

The committee members work hard to try to keep the club vibrant but please remember there are only 5 of us! We also welcome help from non members, particularly in organising events, trips and finding alternative locations. If you'd like to see the full data analyses of the survey click the download pdf file link at the base of the page
 
Question 1
How do you rate the Glug website + How could the Glug website be improved?
Overall members were happy with the website, 53% saying good. As a result of the comments made we will:
  • Make it easier for members to renew membership year on year
  • Include more photos
  • Emphasize dive trips

Question 2
How do you rate Eventbrite for booking on GLUG diving trips/socials? + How could the GLUG dive trip/social event booking process be improved?
Overall members were happy with using Eventbrite, 53% saying good. As a result of the comments made we will:
  • Undertaking a review of the costs and benefits of  EB vs. other options.
 
Question3
How do you rate GLUG's current dive programme (Malta, Weymouth, PorthKerris, Plymouth)? + What other dive destinations would you like GLUG to go to?
Overall members were happy with the dive programme, 57% saying good. As a result of the comments made we will:
  • Include more warm water dive trips in the 2017 programme
  • Introduce one day UK dives in the 2017 programme

Question 4
How do you rate the GLUG monthly social meetings at the Duke of Wellington? + How can the monthly social be improved?
Overall members were not happy with The Duke of Wellington, 43% saying good. As a result of the comments made we will:
  • Change to a central location which is quieter. The Tattershall Castle will be the first tried.
  • Develop a 'topic' based theme for monthly meetings
  • Try to make the committee meetings more inclusive

Question 5
How do you rate the GLUG's social events programme (Summer Picnic, Sunken Cities Exhibition, London Aquarium, Christmas get together)? + Where else would you like to go?
Overall members were happy with the social events activities, 67% saying good. As a result of the comments made we will:
  • Include a dry dive at the London Dive Chamber in the Autumn
  • Include further indoor activities throughout the winter

Question 6
GLUG wants to help you improve your dive skills & keep them up to date, particularly in safety/rescue. Are you interested? + How could GLUG help you keep/improve your dive skills?
Overall members were interested in improving their skills 60% saying yes. As a result of the comments made we will:
  • Offer a training weekend in autumn 2016

Question 7
Are there any other comments you would like to make?

a range of comments were received, please see the full data link below

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glugsurveymay2016results.pdf
File Size: 60 kb
File Type: pdf
Download File

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